Top Brands that trust Salesforce

IT Services & Consulting

Tata Consultancy Services (TCS)

Extensive internal use of Sales, Service, and Marketing Clouds. As a strategic partner, they have deep expertise across all Salesforce clouds.

Tata Consultancy Services (TCS)

TCS has a large, dedicated Salesforce practice and has developed numerous industry-specific solutions on the Salesforce platform.

Infosys

Utilizes Sales, Service, and Marketing Clouds for its global operations. A key Salesforce partner with extensive implementation experience.

Infosys

Infosys has a strong focus on digital transformation for its clients, with Salesforce being a core part of its offerings.

Wipro

Employs Sales, Service, and Marketing Clouds for its internal CRM needs. A significant Salesforce implementation partner.

Wipro

Wipro offers a comprehensive range of Salesforce services, from consulting and implementation to managed services.

HCL Technologies

Leverages Sales, Service, and Marketing Clouds to manage its customer relationships. Also a Salesforce partner.

HCL Technologies

HCL focuses on helping its clients accelerate their digital journey with Salesforce-based solutions.

Tech Mahindra

Uses Sales and Service Clouds for its own business development and customer service. A prominent Salesforce partner.

Tech Mahindra

Tech Mahindra has a strong vertical focus, delivering Salesforce solutions tailored to specific industries like telecommunications and manufacturing.

Cognizant

Internal adoption of Sales, Service, and Marketing Clouds. A major global systems integrator for Salesforce.

Cognizant

Cognizant helps clients build modern digital experiences using the Salesforce platform.

Capgemini

Utilizes Sales, Service, and Marketing Clouds for its operations. A global strategic consulting partner for Salesforce.

Capgemini

Capgemini is known for its expertise in complex, large-scale Salesforce implementations for enterprise clients.

LTIMindtree

Leverages Sales and Service Clouds for its business processes. Also a Salesforce implementation partner.

LTIMindtree

LTIMindtree provides end-to-end Salesforce services, including consulting, implementation, and support.

Automotive

Mahindra & Mahindra

Sales Cloud, Service Cloud, Marketing Cloud

Mahindra & Mahindra

M&M uses Salesforce to get a 360-degree view of its customers, enhance dealer management, and personalize marketing communications.

Tata Motors

Sales Cloud, Service Cloud

Tata Motors

Tata Motors utilizes Salesforce to streamline its sales processes, improve customer service, and manage its vast dealership network.

Hero MotoCorp

Sales Cloud, Service Cloud

Hero MotoCorp

The world's largest two-wheeler manufacturer uses Salesforce to enhance its lead management, sales tracking, and after-sales service.

Eicher Motors (Royal Enfield)

Sales Cloud, Marketing Cloud

Eicher Motors (Royal Enfield)

Royal Enfield leverages Salesforce to connect with its passionate community of riders, manage leads, and personalize marketing campaigns.

TVS Motor Company

Sales Cloud, Service Cloud

TVS Motor Company

TVS uses Salesforce to strengthen its dealer network, improve customer engagement, and streamline its service operations.

Banking

HDFC Bank

Financial Services Cloud, Sales Cloud, Service Cloud

HDFC Bank

HDFC Bank uses Salesforce to provide a unified banking experience, personalize customer interactions, and improve operational efficiency.

ICICI Bank

Financial Services Cloud, Marketing Cloud

ICICI Bank

ICICI Bank leverages Salesforce for targeted marketing campaigns, lead management, and providing a seamless customer journey.

Axis Bank

Financial Services Cloud, Sales Cloud

Axis Bank

Axis Bank utilizes Salesforce to enhance its customer acquisition processes, manage corporate banking relationships, and improve service delivery.

Kotak Mahindra Bank

Financial Services Cloud, MuleSoft

Kotak Mahindra Bank

Kotak Mahindra Bank uses Salesforce for a unified view of the customer and MuleSoft for API-led integration of various banking systems.

Financial Services

Bajaj Finserv

Financial Services Cloud, Sales Cloud, Service Cloud

Bajaj Finserv

Bajaj Finserv employs Salesforce for managing its lending and insurance products, streamlining loan origination, and providing quick customer service.

L&T Finance

Financial Services Cloud

L&T Finance

L&T Finance uses Salesforce to enhance its customer onboarding process, manage its loan portfolio, and improve cross-sell opportunities.

Insurance

ICICI Prudential Life Insurance

Financial Services Cloud, Marketing Cloud

ICICI Prudential Life Insurance

The company uses Salesforce for policyholder servicing, targeted marketing campaigns, and empowering its sales agents with customer insights.

Max Life Insurance

Financial Services Cloud, Sales Cloud

Max Life Insurance

Max Life Insurance leverages Salesforce to manage its distribution channels, track sales performance, and improve customer engagement.

Conglomerate

Godrej Group

Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Analytics Cloud

Godrej Group

Godrej Group has a comprehensive Salesforce implementation to get a unified view of its customers across its diverse businesses.

Adani Group

Salesforce Platform (specific clouds vary by business unit)

Adani Group

Adani Group uses Salesforce to streamline operations and enhance customer engagement across its various business verticals.

Engineering & Construction

Larsen & Toubro (L&T)

Sales Cloud, Service Cloud (specifically L&T Realty)

Larsen & Toubro (L&T)

L&T's real estate arm, L&T Realty, uses Salesforce to manage the entire customer lifecycle, from lead management to post-sales service.

Manufacturing

Asian Paints

Marketing Cloud, Sales Cloud

Asian Paints

Asian Paints utilizes Salesforce for personalized marketing campaigns, dealer relationship management, and tracking sales performance.

Pidilite Industries

Sales Cloud, Service Cloud

Pidilite Industries

The maker of Fevicol uses Salesforce to manage its extensive distribution network and improve engagement with its customers and influencers.

Jindal Steel & Power

Sales Cloud

Jindal Steel & Power

The company leverages Salesforce to manage its B2B sales processes, track large deals, and improve customer relationships.

Retail

Titan Company Limited

Commerce Cloud, Marketing Cloud, Service Cloud

Titan Company Limited

Titan uses Salesforce to provide a seamless omnichannel experience to its customers across its brands like Tanishq, Titan, and Fastrack.

Raymond Limited

Commerce Cloud, Marketing Cloud

Raymond Limited

The iconic textile and apparel brand uses Salesforce to power its online store and engage with customers through targeted marketing.

Aditya Birla Fashion and Retail

Marketing Cloud, Commerce Cloud

Aditya Birla Fashion and Retail

The retail powerhouse behind brands like Louis Philippe and Allen Solly uses Salesforce for a unified view of the customer and personalized marketing.

Future Group

Service Cloud, Marketing Cloud

Future Group

The retail giant uses Salesforce to manage customer service across its various formats and run targeted marketing campaigns.

E-commerce

Flipkart

Commerce Cloud (indicated through partnerships and job postings)

Flipkart

India's leading e-commerce marketplace leverages Salesforce Commerce Cloud for its robust and scalable e-commerce platform.

Myntra

Marketing Cloud, Service Cloud

Myntra

The fashion e-commerce giant uses Salesforce for personalized marketing automation and efficient customer service management.

Telecommunications

Bharti Airtel

Sales Cloud, Service Cloud, Marketing Cloud

Bharti Airtel

Airtel uses Salesforce to manage its enterprise customers, streamline its sales processes, and provide a better customer service experience.

Vodafone Idea (Vi)

Sales Cloud, Service Cloud

Vodafone Idea (Vi)

Vi leverages Salesforce for managing its B2B clients, improving its sales funnel, and enhancing customer support.

Jio

Sales Cloud, Service Cloud

Jio

Reliance Jio utilizes Salesforce to manage its vast enterprise customer base and streamline its sales and service operations.

Healthcare

Apollo Hospitals

Health Cloud

Apollo Hospitals

Asia's largest healthcare group uses Salesforce Health Cloud to get a complete view of its patients, personalize patient engagement, and improve care coordination.

Max Healthcare

Health Cloud

Max Healthcare

The hospital chain utilizes Salesforce Health Cloud to enhance the patient experience, from appointment booking

Pharmaceuticals

Dr. Reddy's Laboratories

Sales Cloud (including Salesforce CPQ)

Dr. Reddy's Laboratories

The pharmaceutical major uses Salesforce to streamline its sales processes, manage its relationships with healthcare professionals, and automate its quoting process.